Trade Alert Help

Index

  1. What's Trade Alert?
  2. Getting started with Trade Alert
  3. What types of information can I subscribe to?
  4. Setting up Product Keywords
  5. Managing Product Keywords
  6. Managing Delivery Options
  7. Unsubscribing from Trade Alert

What's Trade Alert?

Trade Alert is a free customized email that delivers new Alibaba.com content such as product, supplier, and buyer information which match your criteria. See a sample

Benefits of Trade Alert:
  • Receive the most current product information matching your requests.
  • Meet new buyers and suppliers dealing in similar products.
  • Link in to highly detailed product and supplier information.
  • Keep tabs on your industry ... and your competition.

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Getting started with Trade Alert

Already an Alibaba member?

  • Sign in at My Alibaba, go to "Subscriptions" under the "Account Settings" tab and click "Trade Alert". Follow the instructions to subscribe to Trade Alert.

  • Or, you can find links to Trade Alert on the right side of the listing pages when you search or browse Products, Selling Leads, Suppliers or Buyers. Click the appropriate Trade Alert links and follow the instructions to subscribe to Trade Alert.

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Not a member?

  • If you are not yet an Alibaba.com member, you are strongly recommended to Join Free first before you continue to subscribe to Trade Alert as a member.
  • Or, you can find links to Trade Alert on the right side of the listing pages when you search or browse Products, Selling Leads, Suppliers or Buyers. Click an appropriate Trade Alert link and fill in the registration form for new Trade Alert users.
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What types of information can I subscribe to?

There are the four types of information available for subscription: Products and Selling Leads, Companies, and Buying Leads.
  • Products and Selling Leads
    A Product is a listing from sellers which provides product images, specifications and descriptions. A Selling Lead is an invitation to buyers to contact sellers with appropriate product and price requirements. Interested buyers can reply to the Selling Lead and request more information.
  • Companies
    Basic business information of companies which include:
    • Type of business
    • Size and scope of operations
    • Staff and facility information
    • Certifications and awards
    • Third-party verified company information, i.e. TrustPass® Profile (if applicable)
    • Key products
    • Primary market(s)
  • Buying Leads
    A Buying Lead is is an invitation from buyers to sellers, where sellers reply with requested product and price information.

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Setting up Product Keywords

  • What is a Product Keyword/phrase?
    A Product Keyword/phrase is a product/service term which you use to customize your Trade Alert content through Alibaba.com's searching engine.
  • How many Product Keywords/phrases can I add to my Trade Alert?
    You can add max. 25 Product Keywords/phrases to your Trade Alert.
  • Keyword tips
    1. Enter only ONE keyword or keyword phrase at a time (example: red apple).
    2. Do not enter multiple keyword phrases (example: red apple computer desk fishing rod).
    3. Avoid keywords which are too specific (example: crankshaft Buick 231A).
    4. Do not include the words "buyer" or "seller" in your keyword phrase.
  • What is Product Category Filter?
    Product Category Filter helps make your Trade Alerts as relevant as possible by taking content only from your selected product categories.
    You can select your preferred product categories (max. 5 ) when you add a new Product Keyword/phrase to your Trade Alert. You can also edit the preferred categories after you have added the Product Keyword.
  • What is Region Filter?
    Region Filter helps make your Trade Alerts as relevant as possible by only taking content posted by members from your selected regions. You can select your preferred regions when you add a new Product Keyword/phrase to your Trade Alert. You can also edit the preferred regions after you have added the Product Keyword.

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Managing Product Keywords

  • How to delete a Product Keyword?
    Go to My Trade Alert, select the Product Keyword you wish to delete and click the "Delete" button.
  • How to edit a Product Keyword?
    Go to My Trade Alert, click the Edit link to the right of the Product Keyword; go to the Edit Product Keyword page and make the appropriate changes.
  • How to edit Product Category Filter for a Product Keyword?
    By default, the Product Category Filter for a Product Keyword is set to "All Categories".
    You are given the opportunity to select your preferred categories when you add a new Product Keyword to your Trade Alert.
    If you want to edit the preferred categories after you have added the Product Keyword, click the Edit link to the right of the Product Keyword; go to the Edit Product Keyword page and make the appropriate changes.
  • How to edit Product Category Filter for a Product Keyword?
    By default, the Region Filter for a Product Keyword is set to "All Regions".
    You are given the opportunity to select your preferred regions when you add a new Product Keyword to your Trade Alert.
    If you want to edit the preferred regions after you have added the Product Keyword, click the Edit link to the right of the Product Keyword; go to the Edit Product Keyword page and make the appropriate changes.

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Managing Delivery Options

By default, your Trade Alert email frequency is daily, email format is HTML, and your Trade Alerts is delivered to the email address you have registered in your Alibaba.com account information.

You can change your Trade Alert email delivery frequency between daily and weekly; and your email format between HTML and text. You can also specify an email address other than your registered email address for receiving Trade Alerts.

To change your delivery options:

  • Sign in at My Alibaba
  • Or, click the "Manage My Trade Alert" link in any of the Trade Alert emails you receive at your registered email address

Then go to My Trade Alert, click "Change delivery options" at the bottom of the page, and make the appropriate changes.

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Unsubscribing from Trade Alert

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